Coronavirus COVID-19 - St. Augustine Health Ministries

Coronavirus COVID-19

SAHC

Ohio Department of Health

Outdoor Visitation Guidelines

  

Please Read Carefully

 

We’re excited to help our residents safely reunite with their families by carefully following our Outdoor Visitation Guidelines – beginning Tuesday, August 18th.  While we know everyone is very excited to visit, we ask for your continued patience and understanding as we try to accommodate each resident’s family. We hope to increase our scheduling capacity as we go and in the meantime thank you for your patience and mindfulness of our other residents and their families. Under the direction of ODH and the CDC, please follow the steps below to coordinate your visit:

Scheduling of Visits:  All visits must be scheduled by calling Michelle 216-939-7653 (Monday – Friday). We will assist you with arranging a day and timeslot for your visit. There will be a limited number of morning and evening visits. Visits cannot be scheduled more than one week in advance.

Frequency of Visits: Currently, visit times will be limited to no more than one per week per resident, based on availability, in an effort to accommodate all of our residents.

Number of Visitors: Limit 2 assigned visitors per resident, per visit. Visitors must be 8 years of age or older. Children over 8 are considered one visitor and must remain with the adult throughout the visit.

Visit Length: 30 minutes from the scheduled time. Visits will be timed according to the set schedule. This is to allow for sanitation of visiting areas and to accommodate visitation for all 234 residents. 

Prior to Arrival:  Each visitor must complete and bring our Visitor Screening Form & Guidelines Acknowledgement for each visit. If you are unable to print the form, we will provide a form for you to review and sign upon your arrival. Please plan to arrive in advance of your scheduled visit to complete.

Visitor Arrival: Please plan to arrive 10 minutes early. Check in with the guard and they will give you a number. Please park in the designated area and wait in your car until we call out your number. At that time:

  • Wear your mask as you proceed directly to the check-in table.
  • Please have your Visitor Screening Form & Guidelines Acknowledgement filled out. Staff will review it with you.
  • Please use hand sanitizer supplied at the check in table.
  • Staff will take your temperature.
  • Staff will escort you to the visitation area.

Supervised Visits: Please read carefully.

  • An employee trained in patient safety and infection control measures must be present at all times during the visit.
  • Visitors must use alcohol-based hand sanitizer upon entering and exiting the visitation area.
  • Masks must be worn correctly during the duration of the visit by residents, visitors and staff.
  • Residents and visitors may not leave the visiting area.
  • 6 ft. social distance must be adhered to at all times and no physical contact with residents is allowed.
  • Once visit has concluded, please use hand sanitizer and proceed directly to your car.
  • Please be aware that we do not have restroom facilities available to visitors.
  • No food is allowed during the visit.

Conditions under which visitation may be changed:

  • Visits will occur only on days when there are no inclement weather warnings that would put the visitor or resident at risk. If unsure, please call 216 634.7400 prior to the visit.   In the event of inclement weather, visits will be rescheduled.
  • May not be possible for medically complex residents.
  • Residents who are exhibiting respiratory symptoms or possible signs or symptoms of COVID-19 may not receive visitors, until cleared by the facility.
  • New admission and re-admission residents will have a 14-day waiting period from day of admission before visitation will be allowed.
  • Doctor visits outside the facility may place resident in 14-day no visitation restriction (each occurrence).
  • Visitation is subject to change if St. Augustine is not able to maintain risk mitigation strategies to ensure safety of the residents and staff according to ODH, CDC and CMS.
  • Case status in the facility; case status in the surrounding community; staffing levels; access to adequate testing for residents and staff; PPE and local hospital capacity.
  • Indoor visitations are still prohibited by ODH, CDC and CMS at this time.
     

As COVID-19 continues to evolve and new guidance is released from CDC, CMS and ODH,this information is subject to change.

Download the Outdoor Visitation Guidelines

Download the Visitor Screening Form & Guidelines Acknowledgement

Aug. 14, 2020

Dear Residents, Families and Staff

I am please to announce that  that we have had no confirmed cases of COVID this week among residents and staff. We look forward to the start of pre-scheduled outdoor visitations next week. Please contact Michelle at 216.939.7653 to get on the schedule.

Thank you,

Anita Gerrasch, LNHA

 

 

Aug. 8, 2020

Dear Residents, Families and Staff of the Towers Assisted Living,

In a spirit of transparency, our assisted living community was informed today that a staff member has tested positive for COVID-19 and is quarantined at home. We are following the “Criteria for Return to Work” issued by the CDC.

Ensuring the health and wellness of our residents is always, especially now, our top priority. We continue to work diligently to mitigate any spread of COVID-19 within our community by continuing to follow all required CDC and ODH guidelines including isolation, increased monitoring as required and extensive cleaning and sanitation processes.

We have notified public health officials as required and want to make residents, families and our dedicated staff aware of this situation and reassure everyone that we are on top of it. We are suspending the visits on the patio as suggested in the guidelines established by ODH and the CDC, and will let you know when it is safe to resume these outdoor visits. All residents will be quarantined to their apartments for a two week period and are not allowed to leave the Towers unless there is a verified medical appointment that is critical. In addition, all Zoom meetings have been canceled at this time.

In late February, prior to CDC mandates, we implemented aggressive infection control and distancing protocol here at the Towers. We are constantly adapting to the changes daily to stay within the guidelines from the Governor, CDC and ODH. All residents and staff are screened two times daily for symptoms of fever and respiratory illness.

Our focus remains on the health and well-being of our community. We must also recognize our team for the concern and commitment they have shown to our residents during these challenging times. Our mission has never been more meaningful.

Thank you all for your support, if you have any questions, please contact me at 216-634-7462 or Gail Francis, RN, DON at 216-939-7584.

Regards,

Brigid Nolan, Director 

 

 

Aug. 7, 2020

Dear Residents, Families and Staff,

I am writing to share that a resident who tested positive for COVID-19 has been admitted to a quarantined unit set up as part of our emergency preparedness plan. Our staff is trained in infection control practices and they are experienced in managing and containing the spread of infection and illness. They are following established protocols based on that training.

We are pleased to report that 90% of the results from the initial round of mandatory staff testing have been received and thus far only one staff member from within our Health Ministries tested positive for COVID-19. This staff member is quarantined at home is not showing active symptoms. We are currently following the “Criteria for Return to Work” issued by the CDC.  We are still awaiting the results from the remaining tests.

We notified public health officials as required and are following procedures recommended by the CDC and CMS to contain the spread. We want to make residents, families and our dedicated staff aware of this situation and reassure everyone that we are on top of it.

Currently, we are putting plans in place to meet ongoing testing requirements as outlined by ODH, CMS, and CDC.

Our focus remains on the health and well-being of our community. We must also recognize our staff for the concern and commitment they have shown to our residents during these challenging times. Our mission has never been more meaningful.

If you have any question please feel free to contact me at 216-634-7437 or Colleen Wilson at 216-939-7634.

Thank you,

Anita Gerrasch, LNHA

 

July 30, 2020

Dear Families, Resident Representatives, Residents, and Staff,

I wanted to share with you some good news regarding the COVID-19 testing required by the Ohio Department of Health (ODH) in compliance with the Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC) mandate. Today, the National Guard completed the required testing on 83% of our staff. The remainder will be tested, per the mandate, over the next week. The tests have been sent to an independent lab and per ODH, results can take 7-10 days.

With this universal testing we may see an increase in “asymptomatic” positive results, of those who have not exhibited any symptoms. We will continue to screen all residents and staff for symptoms as we have over the past 4 months. Those results will be provided to you as part of our regular COVID-19 notification. We are pleased to say that we have no positive cases of COVID-19 among residents or staff this week.

In addition, this past weekend ODH announced that their initiative for resident testing that we mentioned in last week’s correspondence, is being replaced by a program that will conduct repeat testing of all nursing home staff.    

Once we are able to announce a date, prescheduled visits will begin slowly and increase with time in order to maximize opportunities for all 234 residents to visit with their loved ones. Visits will be limited to 2 assigned visitors per resident, once a week (based on availability) and will be limited to 30 min.  All visits will be pre-scheduled. Time requirements are required to allow for sanitation of visiting areas and accommodation of visitation for all residents and guests.  Additional information can be found on our website and will be updated as we receive it. Reservations for visits cannot be accepted at this time. We will update you with the procedure when the date is announced.

I would like to congratulate our employees on the great turnout today. Many who were off, on vacation or working later shifts made their way in so that we could meet the requirements as quickly as possible.

Thank you again for your continued support. And please join me in extending our gratitude to our staff members for the exceptional job they are doing in managing through this uncharted journey.

 

Anita Gerrasch, LNHA

July 24, 2020

Dear Families, Resident Representatives, Residents, and Staff,

We continue to be COVID free this week which has allowed us to take a few more steps in the gradual reopening, taking care to do so in a way that protects the safety and well-being of all staff and residents. The return of our beautician, resident choir practice and small group activities are carefully planned and consistent with all required health protocols and are bringing extra smiles to the residents!

We have been informed that staff testing by the National Guard will begin late next week along with testing of residents by our nursing staff. Once testing of all staff has been completed and results have been received we will be able to share the exact date that outdoor visitations can begin. Visitation of residents inside our building is still prohibited per ODH.

We know how challenging it has been for residents and families to be apart over the past few months and it will be wonderful to invite families back.

We ask for your understanding and patience as we implement limited outdoor visitation procedures that are equitable for all 234 residents while balancing the daily care of all residents and the continued safety of residents and staff. 

All information regarding procedures for scheduling a visit, along with outdoor visitation procedures, instructions and restrictions that families and residents must adhere to under the direction of ODH and the CDC are listed on our website at www. staugministries.org/coronavirus. This is updated as new details are received.

An email or letter will be sent with the above information once we have been given a date to allow outdoor visits.  If you do not currently receive our email notifications and would like to, please send an email with your full name, the name of the resident and your relationship to the resident to: dcarns@st-aug.org.

For all of us, the past few months have been unlike anything we’ve witnessed in our lifetime. Yet each day, I am inspired by the resilience and fortitude of both our residents and staff. In the brighter days ahead, I hope that we will look back on this as a moment in time when we made the best of a difficult situation with compassion and understanding.

Thank you,

Anita Gerrasch, LNHA

July 16, 2020

Dear Families, Resident Representatives, Residents, and Staff,

As we await testing of all employees by the National Guard before limited pre-scheduled outdoor visitations can begin, I want to share some additional information released by Governor DeWine and the Ohio Department of Health yesterday. With cases continuing to surge in Ohio, COVID-19 testing must now be conducted for all residents at all licensed nursing before August 21.

 The exact date to begin outdoor visitations is not yet known.  Visitation of residents inside our building is still prohibited per ODH. At this phase of reopening, our plan has been developed to be equitable for all 234 residents while balancing the continued care and programming for those in the facility, as well as the continued safety of residents and staff. Under the direction of ODH and the CDC, below are the guidelines that families and residents must adhere to:

  • All visits must be scheduled, no more than one week in advance, and will take place in designated outdoor areas under tents. The number to call will be provided when the date is announced.
  • Limit two visitors per resident
  • Visitors must be age 8 or older, must be able to social distance and wear a mask. Children over 8 are considered a visitor.
  • St. Augustine will assist you to arrange a day and time for the visit. There will be a limited number of morning and evening visits.
  • Thirty minutes allowed per visit from the time assigned.
  • Residents are limited to one visit per week. Additional visits based on availability.
  • Visits will occur only on days when there are no weather warnings that would put the visitor or resident at risk. If unsure, please call us prior to the visit.
  • Upon arrival, let the guard know you are here for a family visit. Remain in your car until you are called on your cell phone. You will be escorted to your designated area.
  • An employee trained in patient safety and infection control measures must be present at all times during the visit.
  • Visitors will be asked about signs and symptoms of illness and will have their temperature taken.
  • Each visitor will be asked to submit a Visitor Screening Form (click to download form) upon arrival and to sign-in with complete contact information.
  • Masks must be worn correctly during the duration of the visit by residents, visitors and staff. If you don’t have a mask, one can be purchased for $1.00.
  • Visitors must use alcohol-based hand sanitizer upon entering and exiting the visitation area.
  • 6 ft. social distance must be adhered to at all times and no physical contact with residents is allowed.
  • Residents who are exhibiting possible signs or symptoms of COVID-19 may not receive visitors.
  • Any visitor who develops symptoms consistent with COVID-19 within two days of a visit must alert the facility.

While we know everyone is very excited to visit, we ask for your continued patience and understanding as we try to accommodate each resident’s family. Throughout the past four months we have been able to mitigate the spread of the virus within our facility. The intent of this phase of the reopening is to offer the option of outdoor visits as the next best step in reconnecting residents with their loved ones. Virtual visits will still continue. As we learn what works and what does not, we will adapt, apply, and move forward. The goal is to connect you and your loved one while keeping the residents and staff safe from the virus.

To receive updates by email, please send an email with your full name, the name of the resident and your relationship to the resident to: dcarns@st-aug.org

Thank you,

Anita Gerrasch, LNHA

July 2, 2020

Dear Residents, Families and Staff Members,

Many of you are aware that Governor DeWine recently announced that nursing homes may consider allowing outdoor visitation beginning July 20th with guidelines still to be determined by CMS and ODH.

While I know everyone is anxious to set up a visit, there are a number of factors suggested by CMS and ODH that will be considered to determine how and when these visits can safely take place. We will continue to keep you apprised of the plans and procedures as they are developed.

At this time as Ohio is seeing a resurgence in the numbers we must remember to continuously monitor ourselves and our families for symptoms of COVID19 and practice social distancing and good hygiene at all times.

Please have a safe and happy 4th of July weekend.

Thank you,

Anita Gerrasch, LNHA

June 27, 2020

Dear Residents, Families and Staff Members,

As our nation continues to re-open and COVID-19 testing becomes readily available, we are seeing an increase in the number of positive results. We continue to take every precaution to keep our entire Health Ministries family safe.

ODH has outlined the process for notification in the event of a positive case of COVID-19. Our goal is to provide open communication to the greatest degree possible, but to balance that effort in a way that respects the privacy of our residents, patients, clients and staff.

In compliance with federal, state and local health agencies requirements, we want to let you know that a staff member from one of our divisions under the Health Ministries has tested positive for COVID-19 and is quarantined at home. We are currently following the “Criteria for Return to Work” issued by the CDC. This staff member has had no contact with any of our residents or patients.

We notified public health officials as required and are following procedures recommended by the CDC. We continue to follow an aggressive infection control and emergency preparedness protocol. All employees and residents are screened daily for signs and symptoms, are required to wear masks, and practice social distance as much as possible.  

At this time, when many of the states are seeing a resurgence in the numbers, we must remember to continuously monitor ourselves and our families for symptoms of COVID-19 and to practice social distancing, and good hygiene at all times.

Regards,

Anita Gerrasch, LNHA

June 25, 2020

Dear Residents, Families and Staff Members,

Take a step outside and it’s easy to forget that there is still a virus that poses a threat.  However, we continue to be vigilant in our practices to keep our staff and residents safe. We received notification today that one of our staff members has tested positive for COVID-19 and is quarantined at home. This staff member has had no direct resident contact and we are currently following the “Criteria for Return to Work” issued by the CDC.

Please know that we have followed and will continue to do so, all guidance set forth for privacy, patient care, employee safety, and efforts to stop the spread of COVID-19 as provided by the Ohio Department of Health (ODH) and the Centers for Medicare & Medicaid Services (CMS).

If you have any question please feel free to contact me at 216-634-7437 or Colleen Wilson at 216-939-7634.

Thank you,

Anita Gerrasch, LNHA

June 18, 2020

Dear Residents, Families and Staff,

With the arrival of summer and more businesses re-opening, we take comfort in signs that we’re making progress. However, COVID-19 continues to pose elevated risk to our nursing home residents and the staff that care for them.  Currently we have no positive cases of COVID-19 among staff or residents. Thanks to the diligence of our staff in following infection control procedures and our early implementation of stringent policies, we have been able to keep our community safe thus far. Both a resident who was admitted positive in early April and a staff member who tested positive in mid-May have fully recovered and with no further spread.

With continued efforts to mitigate the risk of spread of COVID-19 within nursing facilities, the Ohio Department of Health (ODH) and the Centers for Disease Control (CDC) recently implemented additional plans to survey all skilled nursing facilities on their infection control practices and conduct universal COVID-19 testing of all employees.

Yesterday, the Ohio Department of Health completed this survey at St. Augustine Health Campus, reviewing COVID-19 policies/procedures and resident charts and observing infection control practices. St. Augustine was found to be in total compliance with all COVID-19 state and federal guidelines and regulations and received a deficiency free survey result!

As we prepare for this universal testing, we anticipate that we could see an increase in positive cases. These will be individuals who are “asymptomatic” positive,  as we have been screening all residents and staff for possible COVID-19 symptoms since March. Those results will be provided to you as part of the regular COVID-19 notification.  

Visitation to skilled nursing facilities remain prohibited, we suspect until all testing is complete.  In the meantime, we are working on detailed plans to safely reduce restrictions in accordance with our federal, state and local regulatory agencies, while protecting the safety and well-being of staff and residents. We will notify families as more information is available.

These past three months has been challenging for all. I am in awe of the resilience of our residents and am filled with pride as I see how our staff have managed through the, sometimes daily, changes with creativity and determination to make sure that everyone remains safe and healthy. We have been extremely blessed by the outpouring of love, understanding, patience and support that our families have shown.  Together we shine!

Thank you,

Anita Gerrasch, LNHA

June 2, 2020

Dear Assisted Living Families and Friends,

Per Governor Mike DeWine we are going to allow visitation outside of the Towers beginning on Monday, June 8. We will have one staff member Monday­ through Friday who will supervise these visits which will be on the Towers patio located on the first floor. You must enter through the 7821 Lake Avenue address and the security guard will let you up to the first floor. There will be a staff member there to screen you for temperature and signs and symptoms of COVID-19 and to give you a mask and gloves if you do not have your own.

The visitation times will be 9 a.m., 10:30 a.m., and 2 p.m. daily. You cannot book weeks in advance, just one week at a time to start with only one visit per week. If we are overwhelmed with requests for visits I will have a lottery and names will be picked and times assigned.

Each visit is one hour and we will need time in between to disinfect the area. Staff will ensure social distancing for our residents who are still at risk for COVID-19. We are starting slowly as the governor has suggested and if all goes well we will see about increasing the number of visits each day.

Families are not allowed in resident apartments and must stay on the first floor for the entire visit. The visit has to be outside of the building no matter the weather and steps will be taken to keep you in a covered area on the patio.

If you bring items for your family member, staff will make sure it gets to their apartment safely.

Thank you for your understanding and call me at 216-634-7444 if you have any questions. My email address is bnolan@st-aug.org.

Brigid Nolan, Director
St. Augustine Towers

Click here to download the Towers Visitation Guidelines

May 29, 2020

Dear Residents, Families and Staff,

Just to clarify the Governor’s message regarding visitation and opening outside visitation for family members on June 8th. This pertains only to ASSISTED LIVING FACILITIES and NOT NURSING HOMES. It was unclear yesterday because ICF’s were included in the verbiage, but we have not been included in this lessening of restrictions for visiting at this point. We will let you know as soon as we hear anything.

Thank you for your understanding!

Anita Gerrasch, LNHA

May 20, 2020

Dear Residents, Families and Staff,

As we continue to provide care to each of your loved ones I would like to thank all of you who have reached out to offer not only support for your family member, but support for the staff who have been walking this path of “new normal” with those you love. 

I am writing to share that we were informed today that we have one staff member who tested positive for COVID-19 and is quarantined at home. We are currently following the “Criteria for Return to Work” issued by the CDC.

While the State has begun to re-open, we have remained steadfast in our efforts to ensure the safety of our residents and staff. We continue to follow the guidance of health officials and have not relaxed our focus or precautions. The following protocols continue to be followed:

  • Public health officials have been notified as required, and all procedures recommended by the CDC and Department of Health continue to be followed.
  • Staff members providing care to residents utilize appropriate personal protective equipment (PPE) to ensure the virus is not spread to other residents or staff.
  • We hold daily meetings to review our procedures and make adjustments where necessary and directed by ODH, CDC and CMS.
  • Prior to each shift, staff are required to wash their hands, take their temperature, and answer a series of questions to ensure they are not exhibiting any known COVID-19 symptoms. Employees also take their temperatures at the conclusion of their shift.

Please know that we have followed and will continue to do so, all guidance set forth for privacy, patient care, employee safety, and efforts to stop the spread of COVID-19 as provided by the Ohio Department of Health (ODH) and the Centers for Medicare & Medicaid Services (CMS).

If you have any question please feel free to contact me at 216-634-7437 or Colleen Wilson at 216-939-7634.

Thank you,

Anita Gerrasch, LNHA

May 7, 2020

Dear Residents, Families and Staff,

We at St. Augustine Health Ministries would like to extend our warm wishes to each of you as we enter into Mother’s Day weekend and to acknowledge how different this holiday will be for all of us this year. With the restrictions on visiting and social distancing it will be unlike any Mother’s Day we have ever experienced. Please know that we share your desire for your family member to know how important they are to you and your feelings associated with Mother’s Day. I have received a number of calls from family members asking about sending gifts to their moms this weekend and what would be acceptable during this pandemic, and so I wanted to reiterate items that we would be able to bring up to the floors and present to your family member. These items would include flowers, clothing and food items that wrapped by the company that supplied them. Presently restricted items would include food items that are made in the home and food items that are not in their original containers. We appreciate everyone’s cooperation with these guidelines and hopefully in the near future we will be moving towards lessening these gift restrictions. If you have any questions pertaining to items that can be brought in at this time, please do not hesitate to call.

I am happy to say that we continue to have 0 number of residents and 0 number of staff members who have presently tested positive for the COVID-19 virus. We continue to practice stringent infection control practices and all recommendations from CDC (Centers for Disease Control). For some of our family members who have visited the Ohio Department of Health’s nursing home COVID list please note that there is an error in the column labeled Cumulative Staff Cases which lists St. Augustine Manor as having one staff member who has tested positive. This is an error and the correct number should be (0) zero. We are attempting to contact ODH to implement the corrected information for this category.

In closing we at St. Augustine would like to thank each of you for the outpouring of support that we have received from so many of you as we navigate this unprecedented time in our history. We will continue to keep you informed of developments and changes as they unfold. We hope to be able to loosen restrictions that are presently in place as guidance and safety allows.

Thank you for privilege of caring for your loved one,

Anita Gerrasch LNHA 
Administrator

 
April 27, 2020
 
Dear Residents, Families and Staff,
 
We continue to progress through the pandemic just as you and the rest of the nation continue to press forward. Daily life may have changed, but our commitment to our residents, patients and clients has not. The Centers for Medicare and Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) continue to re-emphasized the importance of adhering to the guidance they’ve already provided. We remain vigilant in our efforts to protect the health and safety of our residents and staff members. In doing so, we continue to follow our health and safety protocols-including restricting visitation; screening of staff and residents daily for signs and symptoms including temperature checks; wearing of masks by all staff at all times; social distancing and vigilantly managing our PPE. At this time we do not have any confirmed cases of COVID19.
 
As the Nation and Governor begin to discuss a phased “re-opening” within the coming days or weeks, we know you are wondering what that means for St. Augustine. Long Term Care facilities are likely to be one of the last businesses to re-open to the public as part of the final phase of the process. The residents we serve are the most vulnerable to this virus and their safety is our top priority. St. Augustine Health Campus will continue to follow the requirements and mandates of the CDC, CMS and Health Department and will plan to re-open on a schedule that follows the directives of these agencies. We all pray that will be sooner rather than later!!
 
We understand the hardship this may place on the families and residents of the facility; however, the vigilance that is required to protect this vulnerable population necessitates these measures. Thank you in advance for your understanding as we continue to move forward.
 
Anita Gerrasch, LNHA
Administrator

April 16, 2020

Dear Residents, Families and Staff,

Many senior living communities in our area are now reporting positive cases of COVID-19 among both residents and staff. We remain resolute in our commitment to take aggressive measures to protect the safety and well-being of residents and staff.

I am writing to share that a resident who tested positive for COVID-19 was admitted to St. Augustine Manor.  The resident was directly admitted to a quarantined unit that was set up as part of our emergency preparedness plan. Our staff is trained in infection control practices and they are experienced in managing and containing the spread of infection and illness. They are following established protocols based on that training. The health of the resident continues to improve and is not currently showing active symptoms related to COVID-19. No other cases have been identified.

We notified public health officials as required and are following procedures recommended by the CDC and CMS to contain the spread. We want to make residents, families and our dedicated staff aware of this situation and reassure everyone that we are on top of it.

In early March, prior to CDC mandates, we implemented an aggressive infection control and emergency preparedness protocol and continuously adapt the plan in compliance with any new CDC and CMS guidelines.  In addition, we have been actively screening all employees and residents daily for symptoms of fever and upper respiratory illnesses.

Our focus remains on the health and well-being of our community. We must also recognize our team for the concern and commitment they have shown to our residents during these challenging times. Our mission has never been more meaningful.

Thank you all for your support. If you have any questions, please contact me at 216.634.7400

Regards,

Anita Gerrasch, LNHA

Administrator

April 10, 2020:

As we continue to provide care for your loved ones and  promote the best possible outcomes for our residents, we are temporarily prohibiting perishable food items from home being brought into the Manor. Although the risk associated with food items and containers is low, the possibility is still present and we want to mitigate such risks for our resident’s well being and health. This time period would include April 13th until April 27th and we will evaluate after that time to determine if we can resume allowing homemade food items to be brought in.

We know that so many changes have been implemented to combat this pandemic and we appreciate the support and encouragement that so many of you have shown to the staff during this period. The restrictions that have been enacted to keep both residents and staff safe are certainly challenging and at times seem almost insurmountable. But these restrictions and guidelines are helping to keep our precious and most vulnerable loved ones safe along with the dedicated staff members who care for them. Please know that much thought and discussion go into any change that has been enacted. We will continue to do everything possible to aid in our efforts to safeguard our community during the weeks ahead and sincerely thank each of you for being such an important part of this effort.

We at St. Augustine Health Ministries wish each of you a healthy and happy Easter and we will look forward to the day when we can extend our hands and open up our doors to welcome each of you.

March 22, 2020:  We understand the vital importance of keeping our residents connected with their loved ones. We received 5 IPads this week to enable us to connect residents to their families via video chat using FaceTime, Skype, Duo and Facebook Messenger.  To sign up, please call our temporary request line at 216.634.7477 and leave your name, cell phone number, resident name and app you will be using. We will get back to you within one day.  

To use Facebook Messenger please follow these steps (even if you follow our StAugMinistries.org facebook page):

  • Search MANOR AUGUSTINE under people. You should see the following:
  • Click add friend on the Manor Augustine that corresponds to the floor the resident lives on (2,3 or 4)
  • Send a private message to this person (Manor Augustine) to tell us the name of the resident you want to contact or call the temporary request line above.
  • We will accept the friend request and arrange to video chat.

 

 

 

 

We understand that this is not an easy time for anyone. As we facilitate increased virtual communication between all of our families and their loved one, we thank you for your understanding and patience as we learn this new form of communication.

March 21, 2020: St. Augustine Health Campus continues to take aggressive measures to protect our residents and staff from the COVID-19 (Coronavirus). As the number of cases in the United States continues to increase, we have implemented additional measures to ensure social distancing and to limit the potential for transmission. Ensuring the staff and residents are in a health environment are our primary concern. The following were put into place this past week:

  • All residents are asked to stay in their room or apartment.
  • All group activities including Mass, congregate dining and beauty/barber shop visits have been discontinued until further notice.
  • Daily Mass can be viewed through the residents TV.
  • Therapies are being conducted in the residents room.
  • The gift shop is delivering items to resident rooms upon request
  • Staff work with residents individually to provide activities in their room.
  • All building have one approved entry point. All employees are asked to complete a health assessment questionnaire and have their temperature taken prior to entering the building.
  • Staff are required to wear masks at all times.
  • Residents are being monitored for signs and symptoms on all shifts.

Thank you for your support and understanding as we navigate this process together.

March 13, 2020:  We know there is growing concern as the impact of the coronavirus (COVID-19) evolves.  St. Augustine Health Ministries continues to adapt our practices and respond to new information as it becomes available.

In alignment with guidance from Centers for Medicare and Medicaid Services (CMS) and announced by President Trump at Friday’s national press conference, we are restricting non-employee, non-essential visits to our skilled nursing and assisted living residences, until further notice.

We acknowledge that this is a difficult situation for families and residents. 

On Friday we implemented a number of protective measures including screening of all employees prior to each shift with questions related to symptoms and exposure, as well as having their temperature taken. Large group activities and trips have been postponed and small group activities are being adjusted to provide for proper social distancing. Events and meetings held on our campus by outside organizations have been postponed or cancelled. Modifications to our dining service have been made, which include changes to our cafeteria to ensure enhanced risk reduction.

We will continue to respond to this situation as it develops, and we will keep you informed as our practices change.

Thank you for your understanding and support as we navigate this together.

Coronavirus informationMarch 10, 2020:  Families, Residents, Staff, Volunteers and Friends,

We know that this is a time of high anxiety about the Coronavirus, (COVID-19), the news about the potential spread of this new disease, and the risks it poses for those who become infected. Please know that maintaining the health, wellness and safety of our residents & Patients is our number one priority.

Because of the nature of our work, St. Augustine Health Ministries is always prepared for a pandemic flu with emergency preparedness and infection control plans in place. This being flu season, our staff already have heightened awareness of the risks posed to our residents/patients by respiratory illnesses, are trained in the vital importance of effective infection control practices and follow established protocols based on that training.  With COVID-19, we have reviewed our preparedness plans and are incorporating new information on Coronavirus into those procedures as it becomes available.

We are actively educating staff, volunteers, residents and families on symptom awareness for Coronavirus and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic.

We are closely monitoring the latest information from the Ohio Department of Health and the Centers for Disease Control and Prevention, and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of Coronavirus. We may need to postpone activities, screen visitors or limit visitor access. We apologize in advance for any inconvenience this may cause, but we will keep you informed every step of the way should these or other steps become necessary.

You are a key partner in keeping yourself and others healthy – wash your hands often; avoid touching your eyes, nose and mouth; and if you are feeling ill or have been around others who have flu like symptoms, we ask that you not volunteer at this time.

Communication is key, and we will continue to update you on important news or emerging issues. Please visit www.staugministries.org for regular updates. Please do not hesitate to contact us 216-634-7400 with any questions or concerns you may have.

 

 

What is COVID-19