Coronavirus COVID-19 - St. Augustine Health Ministries

Coronavirus COVID-19

by | Mar 10, 2020

March 22, 2020:  We understand the vital importance of keeping our residents connected with their loved ones. We received 5 IPads this week to enable us to connect residents to their families via video chat using FaceTime, Skype, Duo and Facebook Messenger.  To sign up, please call our temporary request line at 216.634.7477 and leave your name, cell phone number, resident name and app you will be using. We will get back to you within one day.  

To use Facebook Messenger please follow these steps (even if you follow our facebook page):

  • Search MANOR AUGUSTINE under people. You should see the following:
  • Click add friend on the Manor Augustine that corresponds to the floor the resident lives on (2,3 or 4)
  • Send a private message to this person (Manor Augustine) to tell us the name of the resident you want to contact or call the temporary request line above.
  • We will accept the friend request and arrange to video chat.





We understand that this is not an easy time for anyone. As we facilitate increased virtual communication between all of our families and their loved one, we thank you for your understanding and patience as we learn this new form of communication.

March 21, 2020: St. Augustine Health Campus continues to take aggressive measures to protect our residents and staff from the COVID-19 (Coronavirus). As the number of cases in the United States continues to increase, we have implemented additional measures to ensure social distancing and to limit the potential for transmission. Ensuring the staff and residents are in a health environment are our primary concern. The following were put into place this past week:

  • All residents are asked to stay in their room or apartment.
  • All group activities including Mass, congregate dining and beauty/barber shop visits have been discontinued until further notice.
  • Daily Mass can be viewed through the residents TV.
  • Therapies are being conducted in the residents room.
  • The gift shop is delivering items to resident rooms upon request
  • Staff work with residents individually to provide activities in their room.
  • All building have one approved entry point. All employees are asked to complete a health assessment questionnaire and have their temperature taken prior to entering the building.
  • Staff are required to wear masks at all times.
  • Residents are being monitored for signs and symptoms on all shifts.

Thank you for your support and understanding as we navigate this process together.

March 13, 2020:  We know there is growing concern as the impact of the coronavirus (COVID-19) evolves.  St. Augustine Health Ministries continues to adapt our practices and respond to new information as it becomes available.

In alignment with guidance from Centers for Medicare and Medicaid Services (CMS) and announced by President Trump at Friday’s national press conference, we are restricting non-employee, non-essential visits to our skilled nursing and assisted living residences, until further notice.

We acknowledge that this is a difficult situation for families and residents. 

On Friday we implemented a number of protective measures including screening of all employees prior to each shift with questions related to symptoms and exposure, as well as having their temperature taken. Large group activities and trips have been postponed and small group activities are being adjusted to provide for proper social distancing. Events and meetings held on our campus by outside organizations have been postponed or cancelled. Modifications to our dining service have been made, which include changes to our cafeteria to ensure enhanced risk reduction.

We will continue to respond to this situation as it develops, and we will keep you informed as our practices change.

Thank you for your understanding and support as we navigate this together.

Coronavirus informationMarch 10, 2020:  Families, Residents, Staff, Volunteers and Friends,

We know that this is a time of high anxiety about the Coronavirus, (COVID-19), the news about the potential spread of this new disease, and the risks it poses for those who become infected. Please know that maintaining the health, wellness and safety of our residents & Patients is our number one priority.

Because of the nature of our work, St. Augustine Health Ministries is always prepared for a pandemic flu with emergency preparedness and infection control plans in place. This being flu season, our staff already have heightened awareness of the risks posed to our residents/patients by respiratory illnesses, are trained in the vital importance of effective infection control practices and follow established protocols based on that training.  With COVID-19, we have reviewed our preparedness plans and are incorporating new information on Coronavirus into those procedures as it becomes available.

We are actively educating staff, volunteers, residents and families on symptom awareness for Coronavirus and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic.

We are closely monitoring the latest information from the Ohio Department of Health and the Centers for Disease Control and Prevention, and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of Coronavirus. We may need to postpone activities, screen visitors or limit visitor access. We apologize in advance for any inconvenience this may cause, but we will keep you informed every step of the way should these or other steps become necessary.

You are a key partner in keeping yourself and others healthy – wash your hands often; avoid touching your eyes, nose and mouth; and if you are feeling ill or have been around others who have flu like symptoms, we ask that you not volunteer at this time.

Communication is key, and we will continue to update you on important news or emerging issues. Please visit for regular updates. Please do not hesitate to contact us 216-634-7400 with any questions or concerns you may have.



What is COVID-19